At ibc22, the fun of gaming should never come at a cost you cannot afford. We provide self-control tools, professional support, and practical guidance so every member in Malaysia can enjoy a safe, healthy, and responsible gaming experience.
Dedicated Helpline
If you need immediate assistance, contact the ibc22 support team via 24/7 Live Chat.
Always remember: Gaming is entertainment, not a source of income. Set your limits before you play.
Important Notice: The ibc22 platform is only accessible to individuals aged 18 and above. Gambling can be addictive. Please play responsibly and within your means.
Ibc22 believes that online gaming, when done right, is a fun and legitimate form of entertainment. However, we also recognise that for some individuals, gaming can become more than just entertainment — and that is where our responsibility begins.
The ibc22 Responsible Gaming Programme is not merely a regulatory compliance requirement. It is a core value we live by wholeheartedly. We do not just want our members to play more — we want them to play smarter, safer, and happier in the long run.
That is why ibc22 invests seriously in infrastructure and tools designed specifically to help our members maintain control over their gaming habits. From daily deposit limits to easy self-exclusion options, all these tools are available free of charge to every member and can be activated at any time.
ibc22's Commitment: If you feel that gaming is starting to have a negative impact on your life or the lives of your loved ones, we are here to help — no questions asked and no judgment passed.
Problem gaming occurs when an individual can no longer control their gaming habits, and the activity begins to interfere with important aspects of daily life — including finances, family relationships, career, and mental health.
It is important to understand that problem gaming is not simply about how much money is spent. It is fundamentally about control. A person can develop a problem even when gambling small amounts, if they feel a strong urge to keep playing despite knowing it is causing harm.
If you recognise any of the above behaviours in yourself or someone you care about, do not wait — the first step is to acknowledge the issue and seek appropriate help.
Spotting warning signs early is key to preventing more serious problems. Here are some signals you should not ignore:
Frequently thinking about ways to obtain money for gaming, or constantly planning the next gaming session even while doing something else.
Consistently spending more than you can afford or had planned, then feeling regret but repeating the same behaviour.
Feeling anxious, irritable, or restless when unable to play; or feeling overly euphoric when winning and deeply distressed when losing.
Feeling the need to hide how much you play, how much you spend, or lying to loved ones about your activity.
Continuing to play after a loss in hopes of getting "revenge" or winning back money already lost — this is a very common trap.
Gaming starts to interfere with work, family relationships, sleep, or health — the clearest sign that something needs to change immediately.
The following questions are designed to help you honestly assess your relationship with gaming. Answer each question sincerely — there are no right or wrong answers, and all information is entirely private.
Have you ever taken time off work or school to play?
Has gaming ever affected your reputation or your relationships with loved ones?
Have you ever felt regret after playing or after spending money to play?
Have you ever played to solve financial problems or pay off debts?
Have you ever borrowed money or sold belongings to fund your gaming?
Do you feel the need to bet more money to get the same level of excitement as before?
Have you ever tried to stop playing but failed despite your efforts?
Have you ever played until you ran out of your last bit of money?
How to interpret your results: If you answered "Yes" to three or more of the questions above, we encourage you to speak with the ibc22 support team or seek professional help. Taking this step is a sign of strength, not weakness.
Ibc22 provides a range of control tools you can use to better manage your play activity. All tools are accessible through your account settings and take effect immediately upon activation.
Set daily, weekly, or monthly deposit limits to ensure you do not spend more than planned. Limits can be lowered immediately but require a waiting period to increase — this is for your protection.
Effective ImmediatelySet a daily session time limit for your play. Once the limit is reached, the system will notify you and automatically end your session for the remainder of that day.
Effective ImmediatelySet the maximum amount you are willing to lose within a daily, weekly, or monthly period. Once this limit is reached, you will be unable to continue wagering until the period resets.
Effective ImmediatelyChoose to take a short break from the platform for 24 hours, 3 days, one week, or one month. During the break period, your account will be temporarily inactive and you will not receive any marketing communications.
Effective ImmediatelyEnable automatic notifications that alert you to how much time and money you have spent during a gaming session, so you always stay aware of your activity.
Effective ImmediatelyReview the full history of your transactions, wagering, and gaming sessions at any time through the account section. This complete transparency helps you assess your gaming habits objectively.
Available NowSelf-exclusion is the strongest option we offer to members who feel they need a longer and firmer break from gaming activity. When you choose to self-exclude, your account will be fully suspended for the period you select.
Important to understand: Self-exclusion is a serious step that cannot be reversed before the chosen period ends. We enforce this because we genuinely care about your wellbeing — not to make things difficult for you.
After the exclusion period ends, you will need to contact us actively to reactivate your account. This is done intentionally to give you extra time to reflect before returning to play.
Healthy gaming starts with the right mindset and careful planning. Here are our practical guidelines to help you enjoy the ibc22 platform responsibly:
Ibc22 takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above, with no exceptions. We enforce a rigorous age verification process at registration, including KYC document checks, to ensure no underage individual can access the platform.
We encourage parents and guardians to use parental control software on devices shared with children. If you suspect a minor in your care has accessed the ibc22 platform, please contact us immediately via Live Chat and we will help you take the appropriate action.
Six core commitments that set ibc22 apart as a truly responsible gaming platform
Ibc22 provides deposit limits, session time limits, loss limits, and break options that you can activate directly from your account — no need to contact anyone, no hassle, effective immediately.
Unlike some platforms that allow early cancellation, ibc22 enforces self-exclusion periods in full. We know this is in your best interest, and we will not back down from that commitment.
A strict KYC process ensures that only individuals aged 18 and above can use the ibc22 platform. Every new account goes through an age check before any first transaction can be made.
Our support team is specially trained to handle conversations about responsible gaming with full empathy and confidentiality. Reach out to us any time — we are here to listen without any judgement.
Every ibc22 member can view the complete history of their gaming activity, deposits, and withdrawals at any time. This transparency helps you make a more accurate assessment of your gaming habits.
Ibc22 never encourages members to play beyond their means. Our promotions and bonuses are designed with fair and transparent terms, not to trap members in unhealthy play cycles.